Support

ALTINEX cares about the high quality products that you purchase from us, and we provide various ways of assisting you when you have a question or concern.

Our Technical Support supplies all the necessary information regarding each product, its testing procedures, and its operation.

The Service Alert page keeps you up-to-date on information we gather when testing our products.

Downloads are readily available for our product User Guides, AVSnap and product images.

The Glossary is designed to aid you in understanding audiovisual concepts, terminology, and signal management solutions.

Returning products to Altinex

If you need to return any product to Altinex please download RMA request form, fill it out and fax it to Altinex at 714-990-3303. All products returned to Altinex must have RMA number. Typically, RMA number will be issued within 24 hours.